2022-04-22
Contents
Please be sure to check the official line as we will send you information from the management.
Please be sure to check it.
You can also exchange one-on-one messages.
The management can send messages to all residents, but messages from residents can only be viewed by the management.
Blocking the official line is prohibited during the period of occupancy.
*Please register for this line from the day before your move-in date.
If you have not yet moved in, please wait for our office to inform you of the registration procedure.
Please join each house line.
Please introduce yourself after adding a house line.
House lines are available for everyone to communicate with each other.
However, please be considerate when posting after midnight.
It is prohibited to delete other residents from the house line without permission.
It is also forbidden to remove yourself from the house line during your stay.
The manager will only send out messages to the house line.
We will not be able to respond to any mentions to the secretariat’s line or the manager’s personal line in the group.
Please make sure to submit your application in a formal manner.
9:00 a.m. – 6:00 p.m.
Basically, we will contact you within 24 hours of receiving your inquiry via the form.
*We will respond in order of urgency.
［Closed] Wednesdays and Sundays
Inquiries received on Wednesdays and Sundays will be returned the following day.
In the unlikely event of a lost key, gas leak, or other urgent inquiry
Please contact us at the phone number below.
For all other inquiries, please use the form as usual.
＜Emergency Contact Number＞ 050-6877-6385 (Company representative)
Inquiries about equipment problems, repairs, and cleanliness
Rent Payment Inquiries
▶︎ support@kizunato.com（Attn: SUZUKI）
Inquiries about communication in the house
Consultation regarding moving out and room transfer requests
(If you have any questions or need advice before applying)
▶︎Please ask questions from the official line
Room transfer application form
“Long-term absence discount application form
*Some houses are not eligible. Please contact us for details.
Visit and Lodging Application Form
※ Please contact us [by 19:00 the day before] for a visit and [by 3 days before] for an overnight stay.
Shared equipments will arrive around the 5th of each month.
Tenants are requested to organize and replenish the equipment upon arrival.
Shared equipments include cleaning supplies, toilet paper, etc., for use in the kitchen and bathroom.
Personal use of shared equipment is prohibited.
(e.g. Using tissue paper in your room, etc.)
Please note that you will be charged 3,000 yen for the use of the shared equipments if it is discovered. Please be careful.
Fixed consumable supplies are as follows.
Please note that we cannot accept requests for the type or manufacturer of consumable supplies, as they are fixed as shown below.
“Kitchen utensils (pans, cutting boards, etc.) and other fixed utensils are basically replaced once a year.
Please use shared equipments with care, as we will not be able to purchase new equipment immediately in the event of damage.”
One key will be given to those in private rooms.
If you lose the key, you will be asked to pay for the replacement of the key.
It is possible to make a spare key, but you will be asked to return both the real key and the spare key when you move out.
For lost keys, a separate fee will be charged for making a new key.
Once a month, the management staff will visit the house to check the cleanliness of the common areas.
We will also check the shared space of the dormitory.
The day of the visit will be announced on the house line by the staff member.
We will not accept such kind of donations of “I don’t need this, so I want to donate it to the House” (game equipment, muscle training goods, musical instruments, kitchen utensils, Bicycle , Furnitureetc.).
Please note that the Kizunaya will not be able to accept these donations.
If you have any personal items that you would like to donate, please ask other families to share them by posting a message in the house LINE group.
＜Corona infection prevention measures＞2023.4.1〜
We will allow [visit and stay] between Kizunaya House share house residents / alumni house / friends and family of the residents.
The application deadline for [visit] is Before the scheduled time of the visit.
[Overnight stay] application must be submitted at least 3 days prior to the visit.
▶Application Form：https://11573.typeform.com/to/PVcgcAmd
▼ Application Steps
⑴Applicants submit an application form
<Deadline＞
[Visit]
Application: Before the scheduled time of the visit
Permitted time of stay: 9:00-23:00
*Please make the House aware of the visit, and complete it before the visit.
*You can visit the same house up to 5 times a month.
If you wish to visit the same house after the 6th visit, we will charge you 1000 yen (for common service fee) per day.
[Overnight stay]
Application: 3 days prior to the date of visit
*Only available in vacant private rooms or in the room of a private room resident.
*The purpose of this accommodation program is to interact with the residents of the House.
*Therefore, we ask that you refrain from using the house only as an accommodation facility, and only those who can stay at the house at least from 19:00 to 9:00 are eligible for this program.
*We will contact you by e-mail after confirming the availability of the room.
*Accommodation is only available when there is a vacant private room. (Excluding stays in the room of a private room resident).
*Lodging is only available in the houses that are eligible for lodging.
*Lodging will be available for up to 7 days out of 30 consecutive days.
*Lodging donation: Current Kizunaya House residents → 1,000 yen per night, lodging in a resident’s private room → 1,000 yen per night, lodging for other than current residents → 2,000 yen per night.
*The destination is “the homes of the residents of the house”. Please be considerate to both the host and the visitor.
(2)Please confirm according to the instructions on the form
*Accommodation will be provided after confirming room availability, and the applicant will be contacted by the official LINE.
Accommodation will be available only when there is a vacancy in a private room.
*Occupancy is only available in the houses where accommodation is available.
※The government may impose a new voluntary ban in the future in accordance with emergency restrictions and other measures taken by the government.
In such cases, we may ask you to cancel your reservation even if you have already made a reservation for your visit and accommodation.
※Please be sure to follow the above rules when visiting and staying in the Houses. Please note that in the unlikely event that a visitor is found to be visiting a house without having submitted an application to the management, we will restrict the relaxation of some of the rules to designated houses only.
These rules are designed to ensure that all residents of the Kizunaya House share house can enjoy their visit without anxiety. Thank you for your understanding and cooperation.
Visiting friends and family
Allows [visits and stay] by friends and family members of residents.
Whenever you visit, please make the date, time, and reason for your visit known in the house thread.
Please check each house template. Please be sure to introduce your friends to your guests.
We do not allow visitors from outside when residents are not present.
Accommodation Rules
At Kizunaya Share House, we want you to be able to interact with other Kizunaya Share Houses throughout the country. Friends and family can also stay at the share house if rooms are available.
A fee of 1,000 yen per night will be charged for lodging at a sister house, regardless of whether it is in Tokyo or Osaka.
Accommodation for former house family members and outside friends will be ¥2,000 per night. Consecutive nights are limited to one week, and the purpose of the stay is to interact with each other in the share house.
We cannot provide bedding for guests. Guests are requested to prepare their own bedding or to use the sleeping bags that are available at the house. Keys are not available.
Please pack your belongings and keep your valuables by yourself. If you wish to stay overnight, please submit an application to the dedicated form at least 3 days prior to the scheduled stay.
Please note that lodging without application or last minute application will not be accommodated.
When an unauthorized visit or unauthorized stay is discovered
＜In case of unauthorized stay is discovered＞
We will confirm the fact by calling you directly, and if the unauthorized visit is confirmed for the second or more times, we will charge you a violation fee of 3000 yen. In addition, we will ask you to sign a consent form so that we can prevent similar incidents from happening in the future.
These rules were set to ensure that everyone living in the Kizunaya share house can enjoy their guests’ visit without any worries.
Even if the person breaking the rules does so lightly, it can cause anxiety for the other members who share the house.
We have a visit and stay system since we want everyone to enjoy communication between the houses through the visit and overnight stay process.
Please make sure to apply with morals and planning, fully understanding that following the rules regarding overnight stays and visits from outside is a manner and consideration for the members with whom you share a communal life.
If you have any questions about it, please contact the official LINE “Kizunaya House Management Office”.
Click on the image below to learn more about applying for Gohagokai points! Please check the details.
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