In the video above, the representative of Kizunaya explains in one minute why rules are necessary in communal living. Please watch this video first.

*For house-specific rules, please check the guidebook for your house.

Communication Between Residents

If you find that the cleaning rules are not being followed in the shared spaces, please communicate with each other.

When Reminding Others of House Rules:
Please refrain from using emotional expressions or blaming the other party.
Rather than criticizing the other person, please value communication that encourages everyone to follow the rules together.

When Someone Reminds You of House Rules:
If it is true that you have forgotten to follow the rules, it is important to apologize and convey your gratitude properly.

①The use of fire is strictly forbidden in all situations.
If you are found to have smoked in the room, we will charge a separate cleaning fee.

②Please turn off the lights and air conditioning when leaving the room.

③Please close the door softly.

④After 10 PM, please pay attention to noise such as TV and phone calls.

⑤Tenants in private rooms are given one key.
If the key is lost, you will be charged all expenses for changing the lock.
It is possible to make a spare key, but when moving out, please return both keys to us.

All spaces in the dormitory outside your bed are common spaces. Using the empty beds or leaving your personal items in the common space, including the floor, is a breach of contract.
*If you are found to have used an empty bed, a separate cleaning fee will be charged.

⚠️Staff will enter the dormitory once a month during the cleanliness visit or when necessary to check empty beds for house viewings. We will also check the common space when doing so.

Dormitory Usage Rules

①Remember to greet your roommates and communicate with them appropriately.

②The following are forbidden.

– Use of fire
– Eating and drinking in the room
(Use of foods, drinks, incenses, perfumes etc. that have a strong smell)
– Making phone calls or watching videos etc. (causing noise)
– Leaving personal belongings in the common space

③Please set the air conditioner at the following temperatures.
Cooler: 28 degrees Celsius
Heater: 23 degrees Celsius

④You may turn off the lights at midnight. However, please tell your roommates when doing so.

①Please do the dishes before you start eating. Please do not leave dirty pots or frying pans etc. in the kitchen while eating.

②Please change the waste net in the sink every time after use.

③Please make sure to “wash, dry, and return” all dishes after use.
Using paper towels to dry the dishes is forbidden.
Please use the designated dishcloths.

④If the stove is greasy after use, please wipe it clean with a kitchen cloth.

⑤Please wash and fold the kitchen cloth and leave it next to the sink.

⑥Please empty the rice cooker immediately after use.

①Please pay attention to noise after 8 PM.
Please close all windows in the evening and refrain from talking loudly.

②Leaving personal items in the common areas is forbidden. Please note that they will be collected.
There is a designated service fee for returning any collected items to their owner.

③Please do not leave any cups or bottles behind after spending an evening in the common area.

④Please turn of the air conditioner and all lights after use to save electricity.

⑤Sleeping in the common areas is forbidden. Please sleep in your own room.

①Please finish your bath within approx. 30 minutes.

②Please return the bathroom mat to its original place after use.

③If there is hair in the drain, take it out with a piece of tissue paper and throw away.

④Please do not leave behind any personal items, such as shampoo.

⑤Hair will fall out when using the dryer. Please wipe the floor with the wiper mop.

⑥Dyeing your hair in the bathrooms or washing areas is forbidden.

①All men are asked to sit down when using the restroom.

②Please check the toilet bowl after use and clean it if necessary.

③Please do not leave toilet paper cores behind.

①Please remove any dust from the filter after use.

②Please take out your laundry as soon as the washing machine finishes. If there is laundry left in the machine, others are allowed to take it out.

③Please clean the dust filter in the dryer.

①Put food waste in a small plastic bag and tie up well before throwing away.

②Please wash all packages (instant noodles etc.) before throwing away.

③Please separate all waste appropriately.

④Please change the trash bag at 80% capacity.

⑤Please do not throw waste from your room into the trash cans in the common areas.

⑥Please store your own recyclable waste in your room until the collection date.

⑦Please bundle cardboard boxes with string and take them to the garbage collection area on the morning of the collection day or the night before. Tenants are also asked to help by taking out any cardboard boxes left over from house supplies.

What do I do when rules are not being followed?

We’re all human, and we all forget to follow the rules every now and then.
In times like that, please foster a culture where you can feel free to remind each other of the house rules.
If you encounter a situation where the rules are not being followed, try saying, “The house has been a bit messy lately.” If you have just moved in and find it difficult to point it out right away, you can ask someone for help.
Talking about problems openly is something that comes naturally when you greet your housemates every day and communicate with them regularly. That is why it is important to communicate with your housemates on a daily basis.

Cleaning Support

Kizunaya Sharehouse is not a hotel – it is everyone’s home. For this reason, all tenants asked to clean up after themselves, but to help everyone maintain the cleanliness of the house, cleaning staff will come in once a week. However, the time allotted for cleaning is limited.

If everyone keeps the house clean on a daily basis, our staff can do extra cleaning, but if it is extremely dirty, we will only be able to clean the main areas within the allotted time.
Regular cleaning is only “an addition to daily cleaning.”
We ask for your understanding and cooperation in maintaining a clean environment.

Monthly Cleanliness Visits by Management

Finally, once a month, our staff will conduct a cleanliness visit.
During the cleanliness visit, we will check whether the rules and manners for shared spaces are being followed, and if not, management will issue a reminder.
Any personal belongings left behind will also be removed at this time.
We will notify you via the Manners LINE, so please be sure to check it.